We're here for you!
Whether you have one question or a bunch.
Live chat is the fastest way to get answers,
but if you prefer, connect with us via email or phone.
Frequently Asked Questions
Getting Started
How does a Purple Carrot subscription work?
What's the best way to store my ingredients? How long will they stay fresh?
MoreManaging Your Account/Subscription
My box isn't here yet, now what?
How do I pause or cancel my subscription?
MoreCan’t find what you’re looking for?
If you have any questions or feedback, we'd love to hear from you.
Contact Us By Email
Contact Info
Text Us
1-857-703-8188
Chat Us
Email Us
Monday-Friday (6 AM - 5 PM PST)